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CompTIA 220-1102 Exam is a critical part of the CompTIA A+ certification program, which is widely recognized as one of the most important and essential certifications in the IT industry. 220-1102 exam covers a broad range of topics, including hardware and software troubleshooting, operating systems, security, networking, and mobile devices. By passing the exam, candidates can demonstrate their proficiency and expertise in the latest technologies and best practices, which can lead to better job opportunities, higher salaries, and career advancement.

CompTIA A+ Certification Exam: Core 2 Sample Questions (Q197-Q202):

NEW QUESTION # 197
Which of the following items require special e-waste recycling? (Select two).
* Solid-state drive

A. A/C adapter
B. CRT monitor
C. Laptop battery
D. Surge protector
E. Power supply

Answer: B,E

Explanation:
Some electronic items require special e-waste recycling because they contain hazardous materials that can harm the environment and human health if disposed of improperly12. Laptop batteries and CRT monitors are examples of such items.
Laptop batteries are usually made of lithium-ion or nickel-metal hydride, which are both toxic and flammable substances34. If laptop batteries are thrown in the trash, they can leak, catch fire, or explode, causing pollution and injuries5 . Therefore, laptop batteries should be recycled at authorized collection centers or through manufacturer take-back programs .
CRT monitors are old types of display devices that use cathode ray tubes, which are glass tubes that emit electrons to create images on the screen . CRT monitors contain lead, mercury, cadmium, and phosphor, which are all harmful metals that can contaminate the soil, water, and air if dumped in landfills . Therefore, CRT monitors should be recycled at certified e-waste facilities or through retailer or manufacturer trade-in programs .
References1: CompTIA A+ Certification Exam Core 2 Objectives, page 13 2: Environmental Impacts - CompTIA A+ 220-1102 - 4.53 3: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page
10-12 4: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key5 5: [Why You Should Recycle Your Old Laptop Battery] : [How to Recycle Laptop Batteries] : [Laptop Battery Recycling] : [How to Recycle Laptop Batteries] : The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page 10-
12 : CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key : [What is a CRT Monitor?]
1: [How to Recycle CRT Monitors] : [CRT Monitor Recycling] : [How to Recycle CRT Monitors]

NEW QUESTION # 198
A technician has verified a computer is infected with malware. The technician isolates the system and updates the anti-malware software. Which of the following should the technician do next?

A. Run one scan and schedule future scans.
B. Back up the uninfected files and reimage the computer.
C. Restore the clean backup copies of the infected files.
D. Run repeated remediation scans until the malware is removed.

Answer: D

Explanation:
Malware is malicious software that can cause damage or harm to a computer system or network4. A technician has verified a computer is infected with malware by observing unusual behavior, such as slow performance, pop-ups, or unwanted ads. The technician isolates the system and updates the anti-malware software to prevent further infection or spread of the malware. The next step is to run repeated remediation scans until the malware is removed. A remediation scan is a scan that detects and removes malware from the system. Running one scan may not be enough to remove all traces of malware, as some malware may hide or regenerate itself.

NEW QUESTION # 199
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?

A. User Accounts
B. System
C. Network and Sharing Center
D. Security and Maintenance

Answer: A

Explanation:
Explanation
User Accounts is a Control Panel utility that allows the technician to manage user accounts and groups on a local computer. The technician can use this utility to add a user to the local administrators group, which grants the user local administrative access to the workstation. The other options are not relevant for this task.
References: :
https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/manage-user-accounts-and-groups

NEW QUESTION # 200
A user is unable to access a remote server from a corporate desktop computer using the appropriate terminal emulation program. The user contacts the help desk to report the issue. Which of the following clarifying questions would be most effective for the help desk technician to ask the user in

A. What is the error message?
B. Does the program work on another computer?
C. Did the program ever work?
D. Is anyone else having this issue?
E. order to understand the issue?

Answer: E

Explanation:
The most effective clarifying question for the help desk technician to ask the user in order to understand the issue is A) What is the error message? This question will help the technician to identify the possible cause and solution of the problem, as the error message will provide specific information about the nature and location of the error, such as the server name, the port number, the protocol, the authentication method, or the network status. The error message will also help the technician to troubleshoot the issue by following the suggested steps or searching for the error code online .
This question is more effective than the other choices because:
B) Does the program work on another computer? is not a very helpful question, as it will not reveal the source of the error or how to fix it. The program may work on another computer for various reasons, such as different network settings, firewall rules, permissions, or software versions. However, this question will not tell the technician what is wrong with the user's computer or the remote server, or what needs to be changed or updated to make the program work.
C) Did the program ever work? is not a very relevant question, as it will not address the current issue or how to resolve it. The program may have worked in the past, but it may have stopped working due to changes in the network configuration, the server status, the software updates, or the user credentials. However, this question will not tell the technician what has changed or how to restore the program functionality.
D) Is anyone else having this issue? is not a very useful question, as it will not explain the reason or the solution for the error. The issue may affect only the user, or multiple users, depending on the scope and the impact of the error. However, this question will not tell the technician what is causing the error or how to fix it for the user or the others.
Reference:
How to Troubleshoot Terminal Emulation Problems - Techwalla : How to Read and Understand Windows Error Messages - Lifewire : How to Troubleshoot Network Connectivity Problems - How-To Geek : How to Troubleshoot Software Problems - dummies : How to Troubleshoot Common PC Issues For Users - MakeUseOf

NEW QUESTION # 201
An IT services company that supports a large government contract replaced the Ethernet cards on several hundred desktop machines to comply With regulatory requirements. Which of the following disposal methods for the non-compliant cards is the MOST environmentally friendly?

A. Physical destruction
B. Resale
C. Dumpster for recycling plastics
D. incineration

Answer: C

Explanation:
Explanation
When disposing of non-compliant Ethernet cards, the most environmentally friendly option is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials.
Additionally, recycling plastics helps to reduce the amount of toxic chemicals that can be released into the environment.
According to CompTIA A+ Core 2 documents, "The most environmentally friendly disposal method for non-compliant Ethernet cards is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials."

NEW QUESTION # 202
......

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